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Our Service
Our team sits in Australia, South America and China, and every member brings more than fifteen years in the industry. One senior team takes your project from design through production to delivery — and stays responsible to the last carton.
Come and See the Material
Photographs and samples only go so far. When you fly in to walk the stone yards and inspect your order on the production line, we want the trip to be effortless — from the invitation letter and the airport pickup to translation and a private driver. Ten services, on us, so you can spend your time on the material and the project instead of the logistics.
How We Work
We handle everything. One team, one solution, from design to delivery.
Send us your house layout, hand-drawn sketch or design list. We start by analysing your space requirements.
We provide a customised whole-house proposal based on your style and budget. Material details are confirmed here.
Your order is manufactured in our advanced facility. We apply strict QC checks to ensure zero defects.
We handle secure packing and arrange logistics directly to your door. Installation guides are included.
Our Work Process
We make the customization process simple and clear for you. From the first 3D design to final delivery, here are the 18 steps we take to turn your ideas into a finished home safely and on time.
Service Guarantee
Clear commitments, so there are no surprises on site.
Coverage depends on the product line. The warranty terms for your order are printed in the quotation before you pay a deposit.
Delivery dates are agreed in writing. If we miss the agreed loading window, the delay is compensated under the terms of the contract.
Every order passes a documented quality inspection in our factory. Photos and QC records are sent to you before the container is sealed.
One named coordinator stays on your file after shipping — for missing items, replacements and installation questions.
Tell us your travel dates and we will arrange everything before you land.